Terms & Conditions
Last updated: May 13, 2026
These Terms & Conditions (“Terms”) govern your access to and use of the BioSignBox consumer-facing website and related services made available at the site where these Terms are posted (the “Services”). By accessing or using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.
1. Eligibility and accounts
You represent that you are of legal age to enter a binding agreement in your jurisdiction and that any information you provide is accurate. Certain features may require completing identity or payment steps described at the time of enrollment.
2. License to use the Services
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial use in accordance with applicable law and any documentation we provide.
3. Acceptable use
You agree not to:
- Use the Services in violation of law or third-party rights;
- Attempt to gain unauthorized access to systems, accounts, or data;
- Interfere with or disrupt the integrity or performance of the Services;
- Use automated means in a manner that imposes an unreasonable load on our infrastructure;
- Misrepresent your identity or affiliation.
We may suspend or terminate access if we reasonably believe a violation has occurred.
4. SMS Terms
When you provide your mobile phone number and consent to receive text messages from BioSignBox or its service providers, you agree that we may send you SMS messages for security and account purposes, including one-time passwords (OTPs), verification codes, and transactional notices necessary to verify your identity, complete enrollment, or protect your account.
Message frequency may vary based on your interactions with the Services (for example, each time you request a new code or link). Standard message and data rates may apply according to your carrier plan.
You may opt out of non-essential SMS program messages at any time by texting STOP to the number from which you received our message, where supported by our messaging configuration and carrier rules. After you send STOP, we will send a confirmation and will not send further promotional or optional program texts to that number, except that we may still send a short confirmation or a legally required notice. You may not be able to opt out of certain transactional or security messages while you maintain an active session or where delivery is required to complete a verification you requested; in those cases, ceasing use of the feature or contacting support may be necessary.
For help with SMS, you may text HELP where advertised on the program, or use the contact options listed on this website. Carriers are not liable for delayed or undelivered messages.
5. Intellectual property
The Services, including software, branding, documentation, and content we provide, are owned by BioSignBox or its licensors and are protected by intellectual property laws. Except for the limited license above, no rights are granted to you.
6. Third-party services
The Services may integrate with or link to third-party services (including telecommunications and payment providers). Those services are governed by their own terms and privacy policies; we are not responsible for their practices.
7. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW.
8. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BIOSIGNBOX AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES. OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICES GIVING RISE TO THE CLAIM IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US$100), IF NO FEES APPLIED.
9. Indemnity
You will defend, indemnify, and hold harmless BioSignBox and its affiliates from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your misuse of the Services or violation of these Terms, to the extent permitted by law.
10. Governing law and disputes
These Terms are governed by the laws of the jurisdiction stated in your enterprise agreement, or otherwise by the laws applicable to the operator of this site, excluding conflict-of-law rules. Courts in those jurisdictions shall have exclusive venue, unless mandatory consumer protection law in your country requires otherwise.
11. Changes
We may modify these Terms at any time. We will post the updated Terms on this page and update the “Last updated” date. Continued use after changes constitutes acceptance unless applicable law requires a different process.
12. Contact
For questions about these Terms, contact us through the support channels published on this website or through your organization if you access BioSignBox via a partner deployment.
These Terms are a general consumer-facing template. Enterprise customers and regulated deployments may be subject to separate written agreements that prevail where they conflict with these Terms.